1. Introduction

Stretchtraveler ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. Please read this policy carefully. If you disagree with its terms, please discontinue use of the Service.

2. Information We Collect

We collect information you provide directly to us, including:

• Account information — name, email address, and password when you register
• Profile preferences — home country, home airport, weekend patterns, travel activity preferences, and preferred destinations
• Usage data — trip windows you save, sessions you create, and planner activity
• Communication data — messages you send us via the contact form or email

We also collect certain information automatically when you use our Service, including IP address, browser type, device information, and pages visited.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Stretchtraveler Service
• Personalise your experience and deliver relevant trip suggestions
• Send you service-related notifications and, where you have opted in, promotional communications
• Respond to your enquiries and provide customer support
• Monitor and analyse usage patterns to improve the Service
• Detect and prevent fraudulent or unauthorised activity
• Comply with legal obligations

4. Sharing of Information

We do not sell your personal information to third parties. We may share your information in the following limited circumstances:

• Service providers — trusted third-party vendors who assist us in operating the Service (e.g. email delivery, hosting), bound by confidentiality obligations
• Affiliate partners — anonymised or aggregated data only, never personally identifiable information
• Legal requirements — where required by law, court order, or governmental authority
• Business transfers — in the event of a merger, acquisition, or sale of assets, with appropriate notice to you

5. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on Stretchtraveler. Cookies help us remember your preferences, keep you logged in, and understand how you interact with our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Service may not function properly without cookies.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include encrypted data transmission (HTTPS), hashed password storage, and access controls.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the Service. If you close your account, we will delete or anonymise your personal information within a reasonable period, unless we are required to retain it for legal purposes.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate data
• The right to request deletion of your personal information
• The right to object to or restrict certain processing
• The right to data portability

To exercise any of these rights, please contact us at support@stretchtraveler.com.

9. Children's Privacy

Our Service is not directed to children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you become aware that a child has provided us with personal information, please contact us and we will take steps to remove that information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at support@stretchtraveler.com or through our Contact Us page.